Mollak Service Charge Software Guide for Dubai Owners Associations (2026)
A detailed guide for property managers, developer teams, and management companies on navigating RERA Mollak approval workflows, financial audits, and CAFM integration.
Official Primary Sources
Refer directly to official Dubai Land Department regulations: Dubai Land Department Mollak System Overview
1. Understanding Dubai Law No. 6 of 2019 on Jointly Owned Property
Dubai Law No. 6 of 2019 revolutionized property management by mandating that all service charges, maintenance budgets, and reserve fund allocations for jointly owned properties be submitted electronically through RERA's Mollak platform. Property management companies cannot collect service fees directly into unmonitored bank accounts without explicit Mollak approval.
2. Key Compliance Obligations Table
| Requirement | Frequency | Regulatory Body |
|---|---|---|
| Annual Maintenance Budget Submission | Annual (Q4) | RERA / Mollak |
| Financial Audit & Invoice Reconciliation | Quarterly & Annual | RERA Accredited Auditors |
| Reserve Fund Allocation & Asset Condition Survey | Every 3 Years | Dubai Land Department |
3. How FaciOS Automates Mollak Budget Tracking
By integrating FaciOS CAFM software with property management ledgers, facility directors can tag every work order, vendor invoice, and preventive maintenance task against Mollak-approved budget line items. This eliminates end-of-year audit discrepancies and speeds up RERA annual budget approvals.
Frequently Asked Questions
Everything you need to know about implementation, compliance, and features.
Mollak is an electronic system managed by the Real Estate Regulatory Agency (RERA) and DLD to govern co-owned property management, approve service charge budgets, and audit financial operations of Owners Associations in Dubai.